Shipping policy
SHIPPING POLICY
Please make sure your address is correct.
We currently ship only within Canada and the United States.
Carrier: UPS/Canada Post/Fed Ex/Purolator
THE HOUSE OF S.K.Y.L.A Products will be processed within 24-48 hours of payment and will take 5-14 business days for Standard delivery anywhere within North America. International shipments will take 10-15 business days depending on carrier service. Please note that THE HOUSE OF S.K.Y.L.A is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package destination. We will provide you with tracking by request. We make sure all packages are well protected from damage THE HOUSE OF S.K.Y.L.A is not responsible for any damage that may have been caused by the carrier.
CUSTOMS AND IMPORT DUTIES
THE HOUSE OF S.K.Y.L.A cannot control any customs or import duties applied to your package. All applicable charges must be paid by the customer and we cannot be held responsible for these charges. THE HOUSE OF S.K.Y.L.A can’t tell you what the cost will be as customs policies and charges can vary from country to country. It’s a good idea to contact your local customs office before placing an order so you don’t receive any unexpected charges.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
If you wish to refuse your delivery, you will still be held responsible for the original customs fees or import duties and the cost of returning the package to THE HOUSE OF S.K.Y.L.A. If the fees exceed the amount of your order including shipping costs, the parcel will be destroyed and will not be exchanged. Thank you for understanding.
Thank you for supporting my small business!
Carrier: UPS/FedEx/Canada Post
THE HOUSE OF S.K.Y.L.A currently only ships within the United States and Canada.
THE HOUSE OF S.K.Y.L.A Products will be processed within 24-48 hours of payment and will take 7-14 business days for Standard delivery anywhere within Canada and the United States. Please note that THE HOUSE OF S.K.Y.L.A is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package destination. We make sure all packages are well protected from damage S.K.Y.L.A is not responsible for any damage that may have been caused by the carrier.
CUSTOMS AND IMPORT DUTIES
THE HOUSE OF S.K.Y.L.A cannot control any customs or import duties applied to your package. All applicable charges must be paid by the customer and we cannot be held responsible for these charges. THE HOUSE OF S.K.Y.L.A can’t tell you what the cost will be as customs policies and charges can vary from country to country. It’s a good idea to contact your local customs office before placing an order so you don’t receive any unexpected charges.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
If you wish to refuse your delivery, you will still be held responsible for the original customs fees or import duties and the cost of returning the package to THE HOUSE OF S.K.Y.L.A. The amount will be deducted from your refund. If the fees exceed the amount of your order including shipping costs, the parcel will be destroyed and you will not be refunded. Thank you for understanding.
Thank you for supporting out small business.